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Products after-sales service solutions

In order to better serve users, with "considerate service, reliable product quality" as the principle, we promise as following:

Frist, Product quality commitment:

1, product manufacturing and testing are conform to the Chinese standard.

2, the product tested in a professional testing personnel, ensure that the product of the indicators meet the needs of users.

3, our products are provided in the warranty period if there are quality problem, we are willing to assume corresponding responsibility.

Second, The delivery time commitment:

To ensure that our products according to user requirements provided by the time the goods sent to the designated place, if users have special requirements, need to be ahead of schedule, we can negotiate with the user, ensure timely meet the needs of users.

Third, A quick response sales service system:

1, pre-sales service,, set up special sales service, the company will arrange related professionals responsible for product sales guidance, in accordance with the actual needs of users to provide the right product.

2, sale service. To prevent unnecessary loss caused by incorrect user, in the process of product use, the company will arrange the related technical personnel communication with the users for technical guidance. To ensure proper use of the product, allow the user to use safety.

3, after-sales service. Response maintenance services within 2 hours, 12 hours out user solutions, to make better products after-sales service work, receive user feedback problems in time, the company has specialized after-sales service telephone: 13616578060, has a record of professional answer and make feedback timely, and provide the method to solve the problem. If needed to the on-site guidance, the company will arrange related personnel to communicate with the user to the designated location timely guidance.

4, after-sales service declaration: our company services are provided by the service free of charge.